Privacy policy
Statement
1.1 We recognize the importance of protecting everyone's privacy and are committed to maintaining the confidentiality of our users' information. The purpose of this privacy policy is to inform you about the collection, sharing and use of personal data when you use our website. It also tells you how you can access, update or manage your personal data.
1.2 By using our site, you agree to the terms of this privacy policy.
Definitions
2.1. Les « informations personnelles » désignent les données relatives à une personne identifiable, conformément aux lois sur la protection de la vie privée.
2.2. Les « lois sur la protection des renseignements personnels » font référence à la Loi sur la protection des renseignements personnels dans le secteur privé, L.Q. P-39.1, ainsi que la Loi sur la protection des renseignements personnels et les documents électroniques, L.C. 2000, C.5, et leurs règlements respectifs.
2.3. « Politique de confidentialité » se réfère à cette politique régissant la collecte, l’utilisation, la divulgation, la conservation et la suppression des informations personnelles en conformité avec les lois sur la protection de la vie privée.
Personal Data
3.1. For the purposes of this Privacy Policy, personal data includes any information about you that allows you to be identified. When you interact with our website, we may collect personal data, including:
3.1.1. Your full name.
3.1.2. Your e-mail address.
3.1.3. Your telephone numbers.
3.1.4. Cookies, if you accept them when visiting our website.
3.1.5. Information collected during your visit to our website, including your IP address, operating system, browser type, device type, and time zone settings.
3.1.6. The date and time of your visit to our website.
3.1.7. Which pages of our website you visit.
3.1.8. The documents you have consulted and any other correspondence with us.
3.1.9. Any other information relevant to the services we provide.
Cookies
4.1. Our website uses cookies, which are small pieces of information stored on your computer to identify your browser during your interaction with the site. Cookies may contain identifiers and user preferences. Our service providers use cookies, which may be stored on your computer when you visit our site.
4.2. On our website, we use cookies for the following reasons:
4.2.1. To identify you when you visit our site.
4.2.2. To manage the content of our website.
4.2.3. Help administrators manage the content of the site when it is created and updated.
4.2.4. Store your preferences and customize the site accordingly.
4.2.5. Enhance the security of your account by preventing fraudulent use of login information and ensure the security of our site and services.
4.2.6. To analyze the use and performance of our site and services.
4.2.7. Promote our services to generate interest and engagement.
4.3. If you prefer not to use cookies, you can configure the settings on the cookie consent banner that appears on the home page during a visit.
Collection and Use of Information
5.1. We only collect personal data when you give us your consent or voluntarily provide it to us via our website. We believe in minimizing the collection of data and limiting its use to the purposes for which we have received authorization to provide our services.
5.2. The personal data we collect is used to manage our business and to maintain and develop relationships. The collection of this data helps us to better understand our visitors and the content of our website that is of interest to them. The purposes of this collection include, but are not limited to:
5.2.1. Responding to your requests, comments or questions.
5.2.2. To improve the content, appearance and usefulness of the site and to monitor its use for internal analysis purposes.
5.2.3. To provide necessary notices and inform our users of updates to the site.
5.2.4. To send offers, announcements or newsletters by e-mail to your address.
5.2.5. Fulfil our obligations arising from contracts entered into with you.
5.2.6 Manage and plan our activities, while ensuring compliance with applicable laws and regulations.
5.2.7. For research, statistical purposes, to improve our website, products and services, and to evaluate the effectiveness of our advertising.
5.3. Any use or disclosure of your personal data for purposes other than those described in this policy will require your prior consent.
Data storage and security
The personal data we collect is stored on the WP-Engine servers of our web hosting provider. After receiving your personal data, we implement reasonable administrative, technical and physical security measures to protect this information from misuse, loss, unauthorized access, alteration, or disclosure, in order to ensure its confidentiality.
6.1. We apply security measures appropriate to the sensitivity of the information collected, including physical, organizational and technological measures. Access to your personal data is restricted to authorized persons. Personal data is only used or disclosed for the purposes for which it was collected, with the consent of the parties concerned, and is retained for as long as is necessary for those purposes.
Responsibility
7.1. We are responsible for the collection of our users' personal data.
7.2. Company: Cuisines Denis Couture
7.3. Person responsible for data: Yves Chamberland
Address: 5341 rue Ferrier, Montreal, H4P 1M1
Telephone number: 514-735-7113
Disclosure and Retention of Your Personal Data
8.1. We will not sell, rent or otherwise disclose your personal data to third parties except as provided in this Privacy Policy or as individually agreed in a separate agreement.
8.2 Any complaints, queries or issues arising in relation to this Privacy Policy will be treated as confidential. However, disclosures may be necessary to resolve problems and implement appropriate solutions.
8.3. We retain the personal data we collect for the duration of our business and for as long as necessary to provide the services you have requested or to comply with applicable legal, tax or accounting requirements. We will not retain your data for longer than is necessary, except to comply with applicable laws.
8.4. Personal data that is no longer required to achieve the identified purposes will be destroyed, erased or made anonymous.
Access to Your Personal Data
9.1. You have the right to access your personal data in our possession, to update it and to correct inaccuracies, subject to certain legal exceptions. You may request corrections or updates to your personal data, or the deletion of your personal data from our database.
9.2. If you wish to update your personal data, please contact us using the information provided in section 8.3. When you contact us, we may ask you for personal information to verify your identity and ensure that your request is processed correctly.
9.3 If you request the deletion of your personal data, we will only be able to honor your request to the extent that such data is no longer required for the services purchased or used, or is required for commercial purposes or for legal or contractual record-keeping requirements.
9.4. If you have consented to the collection and use of your Personal Data, you also have the right to withdraw that consent.
Failure to Provide Personal Data
10.1. Where the law requires the collection of personal data to enable us to provide our services and you fail to provide such data, we may not be able to provide you with the services for which you have engaged us. In such situations, we may have to cancel our agreement or contract, and we will inform you in the event of cancellation due to failure to provide personal data.
Transparency
11.1. We are committed to being transparent about the personal data we collect, use and store. We invite you to contact us via one of the methods provided in section 8.3 if you have any questions.
Updated: September 2023